Privacy Policy

Last updated: 12 July 2026 RIMAYS respects the privacy of visitors, customers and business contacts. This Privacy Policy explains how we collect and process personal data when you use this website, submit an enquiry, request a demo, request a quotation, communicate with us or use a RIMAYS product or service. Personal data we may collect We may collect your name, company, job title, email address, phone number, enquiry details, selected services or products, preferred demo information, quotation details, attachments you choose to upload, consent records, IP address, user agent and basic website usage information. We only ask for information that is relevant to responding to your request or providing our services. How we use personal data We use personal data to respond to enquiries, prepare proposals, schedule demonstrations, provide services, manage customer relationships, maintain security, improve the website, keep records, comply with legal obligations and protect RIMAYS, our users and our systems. Legal basis and consent By submitting a form, contacting us or using our services, you consent to RIMAYS processing the submitted information for the stated purpose. You may withdraw consent for future processing by contacting us, subject to any legal, contractual or operational requirements that require us to retain certain records. Disclosure We do not sell personal data. We may share personal data with service providers that support website hosting, email delivery, analytics, security, administration, file storage or project delivery. We may also disclose information if required by law, regulation, legal process or to protect the rights, safety and security of RIMAYS and others. Security We use reasonable administrative, technical and operational measures to protect personal data, including HTTPS, access control, audit records, spam checks and restricted administrative access. No online transmission or storage method is completely secure, but we work to reduce risk and improve safeguards. Retention We keep personal data only for as long as reasonably required for the purpose collected, including responding to requests, maintaining business records, meeting legal obligations, resolving disputes and improving services. When information is no longer required, we will delete, anonymise or archive it according to operational needs. Cookies and analytics This website uses essential cookies for site operation and may use analytics or marketing technologies when enabled. More details are available in the Cookie Policy. Your rights Subject to applicable law, you may request access to your personal data, correction of inaccurate data, withdrawal of consent, deletion where appropriate, or information about how your data is processed. We may need to verify your identity before acting on a request. Contact For privacy enquiries, access or correction requests, contact RIMAYS at admin@rimays.com.