Last updated: 14 July 2026 Merchant All purchases are sold directly by RIMAYS TRADING (201403034381 / JM0679222-P), No. 7, Tkt. 1, Jalan Persiaran Idaman, Taman Idaman, 86000 Kluang, Johor, Malaysia. Website: www.rimays.com. Email: mail@rimays.com. Phone: +60 14-546 6664. RIMAYS TRADING does not provide payment processing for sub-merchants or unrelated sellers. Prices and total cost Before payment, checkout identifies the application, plan or service, billing period, currency, subtotal, tax charged, digital-delivery charge and final total. The final total shown is the amount submitted to the payment provider. Separately quoted work is governed by its written quotation. Secure payment Card payment is completed on an approved hosted gateway using 3-D Secure when required. RIMAYS TRADING does not store full card numbers, expiry dates or CVV security codes. A recognizable RIMAYS TRADING descriptor may appear on the card or bank statement. Digital delivery RIMAYS applications and subscriptions are digital services. There is no physical shipping charge or tracking number. Access is activated only after the payment provider confirms a successful transaction. Receipt and confirmation A successful-payment confirmation is sent to the account email. The billing portal provides a receipt showing the RIMAYS TRADING name, website, transaction date, customer name, product description, amount, currency, payment or authorization reference, and a link to this policy. Cancellations and refunds A subscription may be cancelled to stop future renewal. Cancellation does not automatically refund a completed charge. For a first paid purchase, submit a refund request within seven calendar days of payment to mail@rimays.com. Include the account email, application or service, payment date, amount, currency, payment reference and reason. Renewals and partially used service periods are normally non-refundable, except for a duplicate charge, a verified unauthorized charge, material service unavailability, or where Malaysian law requires otherwise. Refund processing RIMAYS TRADING reviews a complete request within five business days. If approved, the refund is returned through the original payment method and related paid access may end. The payment provider or bank may require a further five to fifteen business days to post the credit. This does not limit rights that cannot legally be excluded. Support Contact mail@rimays.com or +60 14-546 6664 for payment, delivery, cancellation or refund assistance.
Policy
Payment, Delivery and Refund Policy
Merchant details, total-price disclosure, digital delivery, receipts, cancellations and refunds for RIMAYS purchases.