RIMAYS Chatbot connects an official WhatsApp Business account to secure AI assistance, company knowledge, a shared human inbox and controlled handoff workflows. It uses the Meta WhatsApp Cloud API, RIMAYS Identity, central billing and the RIMAYS AI service without exposing business credentials to users.
Main features
WhatsApp Cloud API
AI-assisted replies
Shared human inbox
Knowledge base sync
Message worker
Central SSO and billing
Benefits
Answers customer messages faster
Keeps support knowledge reusable
Lets staff take over conversations when needed
Target users
SMEsCustomer support teamsSales teamsService businessesLocal brands